LISTINGS AND MEMBERSHIP
Understand the information on a profile.
Verified Member is a paid directory membership, also included with Featured. It is not accreditation or a guarantee of workmanship, certification or insurance.
Paid membership badge exampleThe badge identifies an active paid membership on an approved profile. Featured includes this membership and separate placement labelled Sponsored.
Claimed profiles
Claim approval permits an account to manage a business profile. It does not certify the quality of the installer’s work. Business descriptions, project images, services and coverage may be supplied by the installer.
Unclaimed source listings
These contain dated information from a public business source, such as an MCS register snapshot. An imported entry does not establish current certification, insurance or service coverage. The profile identifies the source and capture date.
Evidence checks
Do not infer a credential check from a membership badge. Where a specific check is displayed, read its stated scope and date. Check current status with the relevant register or provider before appointing an installer. We do not inspect installations or guarantee results.
Business details
Confirm the business identity, contact details and who will carry out your work.
Certification and insurance
Ask for current certificates and check their scope with the relevant register or provider.
Your installation
Ask for a written scope, payment terms and any policy or guarantee issued for your particular job.
Customer feedback
We do not publish invented reviews, star ratings or performance statistics. A profile without published reviews has no displayed star rating.
Correct a listing
Use the correction or removal form if information is inaccurate or you want to object to a listing.
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